CASINO FLOOR SUPERVISOR TRAINING
GAME PACE
GAME PACE AND IT’S IMPORTANCE
In getting to know a Pit Boss or Casino Floor
Supervisor's basic responsibilities, one of the key factors that must be
considered is learning
to help casino dealers budget their time. What will be discussed here is
the necessity for speed, accuracy, and economy of motion, also some problems
areas to watch
for while observing dealers to do their job.
One of the only ways to keep with the inflationary spiral is to take the fullest advantage of the percentages built into the game. The best to accomplish this is to increase the number of hands dealt so that
we will have every opportunity to make sure the odds factor will work in our favor. The true odds are based on as infinite number of hands, so it is to are advantage to have as many number of hands dealt per hour as possible.
Speed itself is not the complete salutation. Speed must be initiated by the dealer, without sacrificing the players right to play their hand or to be made to feel uncomfortable. A pit floor supervisor and/or
dealer should be more concerned with pace and efficiency of the dealers than with actually speed.
In order to facilitate a casino dealers pace,
a floor-person must try to help a dealer eliminate any problems areas that
they might have.
Below is a list of problems areas that a casino
floor supervisor will run into on a regular basic. There are of course many
more that could be listed, but those listed below are only intended and corrected
whenever
they interfere with a dealer’s ability to maintain pace and efficiency. It
is up to the floor to observe and take any action that he feels necessary,
with any item that might be construed as a slow down of the game.
1. Over shuffling
2. Game errors due to inattentiveness
3. Inability to do more than one necessary function at a time.
4. Not being prepared to perform any task when it is necessary shuffle, deal ,give hits.
5. Floor-person interferes with game.
6. Excess talk when being relieved
7. Talking to non-players or other team members.
8. Going to fast for their ability.
9. Not budgeting their time to include such game halting items as straightening the money tray, calling for cocktails, etc.
CONCLUSION
To sum it up there are several points to keep in mind.
1. The casino dealer must not
be forced to go faster than that dealer’s ability. The more errors the slower
the game
will move.
2. Players should never suffer from
a casino dealer’s speed. They should be the recipient of more hands and the
dealer’s fuller attention.
3. Make sure the casino dealer
understands that any correction has a specific purpose, be ready to fully
explain tour
correction or enforcement.
Below is a list of items every casino floor supervisor
can do to improve the pace and eliminate wasted time of the dealer.
1. Become aware of the wasted time around you.
2. Critically evaluated dealers pace and efficiency.
3. Help achieve this goal by staying out of the dealers way
4. Stress the importance to all dealers of using their time well.
5. Understand the difference between game pace with no wasted time and speed for the sake of speed.
6. Take useful action!
Remember now as never before- Time is money!
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