CASINO TRAINING - FLOOR SUPERVISOR
GAME PROTECTION
BE AWARE
- Make sure the dealer is following the player’s directions and not “leading “ the player.
- Be alert to the general accuracy of the dealer. Learn your dealer’s habits
- Be alert to the players who seem to know each other off the game but not on the game.
- Be aware of the player or dealer who is always looking around.
- If you suspect anything, notify your Pit manager.
- Be aware of the people standing outside the games.
- Be aware of the player who seems to win all the time.
- Be aware of the loud or drunk players.
- Be aware of the dealer dealing out of sequence or picking up the cards in the wrong order.
- Be very aware of the dealer who “forgets” to call “shuffle” or begins a procedure prior authorization.
- Do not be lulled into the false security of a “dead “ or a low limit game.
- Develop roving eyes. Always watch your entire section.
- Determine by observation, the betting systems of your players.
- Listen while watching the game, listen to the transactions on other games.
- Avoid the appearance of being tied up on a game whether settling a dispute, making a fill, or writing a marker.
- Never ignore other tables.
- When there is a distraction on a table, be aware of the other games.
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